Booking Terms and Conditions
UK Tea Academy (STA UK) shall not at any time be liable to compensate for: loss of earnings, refunds towards any expenses incurred by the attendee: transport (including flights, hotels etc.); food or any other expenses.
Refund Policy: 2 weeks prior to the course: full refund of the course fee and VAT only (excludes booking fee being 5% of the course fee). 1 week prior to the course: 50% refund of the course fee and 50% of the VAT only (excludes booking fee being 5% of the course fee). Less than a week (7 days prior to the course): no refund. No show: no refund.
Refund Policy applies to Courses only. We are unable to issue refunds for Academy Extra events (except in special circumstances).
UK Tea Academy (STA UK) reserve the right to cancel courses at any time: a full refund of course fee and booking fee or option to take the course on a different date shall be offered in this case.
TERMS & CONDITIONS WHEN BOOKING COURSES RUN BY UKTA AUTHORISED TRAINERS / TRAINING CENTRES: when booking any courses with an independent authorised trainers and/or training centres, you shall ask to be sent the relevant terms & conditions including refund policy from the external trainer and/or centre directly. UK Tea Academy Ltd. (STA UK) shall not, at any time and however it comes about, be liable and/or offer any:
a. refunds/compensation towards cancellations and/or courses’ dates changes
b. alternative dates and/or space
c.compensation for any financial and/or personal damages.
Authorised trainers and/or Training Centres are legally separate entities from Speciality Tea Academy UK Ltd., therefore any dispute shall be taken directly with the trainer/centre that the course was held with.